The preservation of the environment remains at the core of Valentin Imperial Riviera Maya values.
All our safety and wellbeing protocols have been carefully established to maintain a balance between your safety and the conservation and protection of natural resources.
LocationRiviera Maya - Beach
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating17799 reviews
3rd time here and already booked our next stay
Been coming here 3 times in a row now and absolutely loving the resort. It’s not perfect though - especially aggravating are the rowdy groups they started booking lately which weren’t regular in the past. Food is hit or miss as it is inconsistent in its preparation. Very nice suites and fantastic service. Great place to relax.
The resort is beautiful! Most of the food was great and some of the shows were great. The restaurant staff and the entertainment staff were exceptional! The grounds were kept immaculate and the main pool was the best!
Just another perfect vacation.
The 5th trip was the best ever! Oscar in the Prive' check in; Yoshi (Mexican, try the Tequila tasting); Gustavo (French, try the French Onion Soup; Elsie (Indonesian, try the secret box dessert); The Corner, Katia the hostess and Gabino our server and Samuel who is always there (try the divorced eggs); the Pool Concierges Marco & Ricardo (they will blow up your floaties); Poolside servers Alejandra, Angel and Johnny; Domingo (Mar y Tierra - try the lobster). We stay in the Emerald Suites so we can open the doors and fall asleep to the sounds of the sea. The rooms are immaculate and the cleaning crews miss nothing. We always felt safe and walking home to our rooms at night, after a wonderful dinner and listening to the quiet music from the rocks and looking at all the stars, made memories that will have to last until the next time.
The best resort
This is the best resort! Dora/Antonio are the best! In general all staff are amazing to make your stay so fun and comfortable. The go team at the pool keeps you so entertained you won’t even be at the beach! The beach swings are awesome too love to relax there or just get drunk and have a blast! The best night and day entertainment I don’t think we will even try anywhere else! We will be back VIM is the best!!
Best trip so far! The staff, resort, everything you could imagine! Dora made sure my 30th birthday was amazing! All the restaurants was amazing. You must try the food trucks and room service!! The activities everyday are fun too.