General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating930 reviews
10/10 All Inclusive Experience You Won't Regret It! Make sure to meet staff members Sergio, Fermin, & Uziel Great people
My girlfriend & I came here for 2 year anni. All food was incredible w/ so many options, resort was gorgeous and staff members were very friendly! Sergio, Fermin, and Uziel made my stay so much fun!
Stay at Secrets Moxche
It was the most beautiful resort I have ever been to! Rooms are amazing, restaurants and pools are beyond all expactations! It felt like we’ve been in a jungle paradise. Will definitely come back there!
Great resort IF You are NOT a beach lover
We have spent two weeks in this new resort. This resort is certainly a success in term of architecture and its numerous pools which are adapted to personal tastes and needs. Most of the restaurants are of very good quality. All the staff is very very helpful and professional as in other Secrets resorts. However, we would not recommend this resort for a beach lovers. The beach front is quite small and the numerous rocks makes it even dangerous to go in the sea. Moreover it is difficult to have a long walk to other resorts. Unfortunately sea weeds were very present and in certain days as the beach was not well cleaned the smell was terrible.
Entertainment team get their own personal shoutout, once again highlighting the stand out guys. Sergio Felix Fermin Juan Honestly these guys have made me want to come back, and I hope these guys will still be around next year when I come back
I’ll be back for sure
Honestly the best hotel I have ever experienced. Very modern, clean and well kept. I stayed in a ‘preferred club suite with ocean view’ would recommend this room to anyone looking to stay. Was well kept , with a fantastic view and very efficient room service , throughout the entire day… perfect if you so happen to have a lie in. The food service was incredible and up to standard. The staff were fast, efficient and friendly. So many options to chose from… however I would recommend , as they do when you check in , to get there as early as possible as you may find yourself in a waiting list I would also like to shoutout the INCREDIBLE entertainment team, for me these guys were stand out and gave their all during the day activities to keep us entertained and active during the days. A special shout-out to Sergio, Juan, Fermin and Felix. These guys really were the stand out entertainers and their energy was infectious so shout out to them!! This leads me on nicely to the shows that was on offer every night, some were better than others but I think there is something for everyone and they should all be given a try.