Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! 
Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café.
The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. 
Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins.  
Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available.

Property Information

Year Built: 2021
Total rooms: 485


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 672 reviews
  • 4.0 star tripadvisor rating
    Beautiful resort, still working out the kinks

    With this being a new resort, the staff is still working out some kinks. The food and restaurants were amazing! Great selection and great service. The overall customer service really needs improvement. I have never seen so many of the staff members over promise and underdeliver. Don’t fall victim to the sales pitch at the beginning to sign up for a Hyatt account, just do it on your own, IT’S FREE and be very firm to tell the VIP services person a stern no! Pools were amazing and there are so many that nothing feels crowded. Great overall resort, but please improve customer service.

    Jun 03, 2023
  • 5.0 star tripadvisor rating
    5 star staff experience

    Resort was absolutely amazing. Make sure you don’t miss Gonzalo’s water aerobics class. He’s the best! Best part about this resort was the staff by far. We already have plans to return later this year!

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Beyond Excellent

    This resort is a 10/10. Sometimes I think about the main reason I would go back and weirdly enough it is the FOOD. Every. Single. Thing. Was. AMAZING! The staff, service, rooms were beyond anything I could have asked for. I have been to many places and I can say this one takes the trophy!! I would go back 3 times a year if I could! We stayed Wednesday- Sunday and I wish it would have been longer. We got to try a lot of the restaurants but Embar was be far the best one. We ate it twice it was so good! The night life there is perfect for it being an adult only resort. I will say two negative things were the lack of shade IN the pool. - not around. But no one comes to stay around the pool.. the other was our fire alarm in the room was right over the bed and has a BRIGHT GREEN light that flashes. CONSTANTLY.. Other than that this resort should be at the top list!!

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Best Secrets Resort!

    We have stayed at several Secrets resorts and other resorts in the family chain and this was by far the nicest resort. The staff were warm and welcoming. The sheer number of pools made it easy to find either your own corner to relax or enjoy with friends without feeling over crowded.

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    The best hotel we have ever stayed at

    Can not say a bad word about our experience. All the food was amazing. Staff so attentive and kind and couldn’t do more for you. We barley left the resort because why would you when it’s this perfect.

    Jun 01, 2023