Located in Uvero Alto, Dreams Onyx Resort & Spa is set in the northern part of Punta Cana on a remote, palm-studded beach. The luxurious suites at Dreams Onyx offer pure pampering with a private terrace or balcony with a whirlpool. With endless land and sea pursuits, parties and live entertainment for all ages, six swimming pools, supervised clubs for kids and teens, a casino, sports bar and world-class spa, the fun times spent at Dream Onyx Resort & Spa will be unforgettable. Plus, our new family section includes spacious accommodations, a family fun pool with water slides and a lazy river, 3 new restaurants, a new Core Zone Teen's Club, new Explorer’s Club for kids.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9305 reviews
Mediocre experience at a premium price
We have arrived here as a family, after reading all the great reviews. Who are they kidding? We paid to upgrade to a walk out pool to the main pool. Our room was actually toward the back of the property with a side pool not connecting to the main pool. Butlers? What butlers? We could barely find anyone who spoke English, and we had to call several times to get extra towels, ask for a shower chair, or even get someone to come to our room. And the food is hardly what I would call "gourmet"- it is plentiful and edible, but not anything great. The resort is dated- looks worn. I would say this is a mediocre experience at a premium price.
Excellent experience and expectations!!!
Franklin Guerrero butler at Member Preferences area. Excellent customer service was very helpful and made our vacation unforgettable. We went to celebrate our daughter graduation. The food is amazing and Excellent customer service. At pool Preferences area we had Excellent bartenders Castillo and Antonio. Excellent customer service!!! We had a great time at Wet dinner Excellent experience our server was Alberto Carrasco!! Excellent service the food was amazing 👏 👌. We had an excellent time very nice fully recommended.
I've stayed at this resort in the past when it was the NOW and open for a few years. That experience was great, however I was disappointed by this one. The AMR properties have always been my go to but this time I was truly disappointed with the Dreams Onyx as well as Breathless. I stayed at Breathless Mexico and had an amazing experience which I was hoping for this time around. 1. The bed had clean sheets and the floor was clean but you can clearly see areas that was not clean at all. The toilet was disgusting (good thing I carry my own Lysol wipes), the couch had white stains (we refused to use the couch), the coffee table had a smashed bug on it and one of the sinks filled up and took long to drain. There were other issues but these were my main ones. 2. The food lacked seasoning and authenticity. I did not enjoy the food from majority of the restaurants. We ate from the same places everyday which got boring very quickly (International - dinner only, Silk City - dinner only and Steak house (Breathless side). Breakfast was from the coffee shop and lunch was snacking on fruit or not eating at all. 3. The lack of events on the Breathless side of the resort. In Mexico, there was a DJ everyday and some kind of pool party. The first two days the pool was quite. Dreams did have activities, however because there were so many kids it made it hard to enjoy. They also did a lot of kid friendly events. 4. All pools close at 6pm which I don't understand when you have an adult only resort attached and no activities until about 830/9pm. If you are not ready for dinner you are stuck looking for something to do until you are or till the next event. I can't say I would or wouldn't stay again but I do know that this will not be my first option if I go back to DR. Very disappointed AMR resorts.
Just Okay not Over the Moon Great
For the most part our stay was great. Only issues were that the room wasn’t ready when we arrived. The front desk staff did not follow through with having someone pick up our bags for departure and shuttle. There were also ants and gnats in our room. We rarely had the minbar restocked or it was extremely late as well as there was no alcohol in the mini fridge as promoted.
10 year anniversary Wedding
Francisco Cedeño and Manuela (wedding Cordinator) where the best and felt like family! Everyone was awesome can’t wait to come back. The food from the buffet was on point and the leandro perez from the gym was super helpful and friendly thank you 🙏🏾 for such a great vacation and wedding